RETURN POLICY

Last updated July 31, 2024

Thank you for your purchase. We hope you are happy with your purchase. However. If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused conditions, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at kurunkoo@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address: 

Kurunkoo

Attn: Returns

RMA #

Ghala

Muscat 112

Oman

Return shipping charges will be paid or reimbursed by us.

REFUNDS

All returns must be postmarked within ten (10) days of the purchase dare. All returned items must be in new and unused conditions, with all original tags and labels attached.

EXCEPTIONS

The following items cannot be refunded:

  • No refund for damaged items

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please note

  • Sale items are FINAL SALE and cannot be returned.
  • Damaged item by customer cannot be returned, photos of the item must be sent to be able to approve the return

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+968 7894 8928

kurunkoo@gmail.com